Stop call center fraud; speed up customer service
Identify callers instantly with Verifiable Credentials. Simple to implement, seamless to use — and you can secure against deepfake impersonation with authenticated voice biometrics.
How Verifiable Credentials protect your customers and streamline customer service
Instant cryptographic proof of identity. Save time, risk, and cost.
1. Issue a Verifiable Credential to a known customer. They store it in their digital wallet.
2. When the customer calls, your verifier software sends a push notification over a secure channel asking them to share the credential.
3. Your verifier software cryptographically verifies that the credential they present is the one you issued to them and also that the customer is in control their end of the communication’s channel.
4. That’s it! No need for third-party IDV providers or storing personal data. Credentials can’t be shared by customers with others, stolen, or faked
.
The Indicio difference: Authenticated voice biometrics for bypassing deepfakes
For the ultimate in digital identity, record a verified customer’s voice and put that biometric in the customer’s Verifiable Credential.
Now, you can authenticate a customer by comparing their live voice to the verified voice in their credential.
No need to store biometrics — which means no worries about data privacy compliance.
And best of all, no more worries about deepfakes.
Transform your app into a globally-interoperable secure authentication device
Indicio is the market-leader in globally interoperable biometric Verifiable Credentials.
Mutual authentication
Indicio credentials are true Verifiable Credentials. This means a customer and a call center cryptographically authenticate each other across a secure communications channel before sharing data.
Next-gen fraud protection
Identity is verified in seconds using cryptographic proofs tied to authoritative sources, not static data or voice patterns that can be spoofed.
Shorter call times
Agents skip identity scripts entirely and move straight to resolution, cutting average handle time and improving CSAT.
Mobile SDK
Quickly add Verifiable Credentials to your Android and IoS apps. All the code you need in one place. Need a digital wallet? We’ve got you covered with our globally-interoperable white-label Holdr+
Globally interoperable
All the credential formats and protocols you need — mdoc/mDL, SD JWT VC, AnonCreds, OID4VC, DIDComm — all workinng together for you and your customers.
Simple to implement
Sign a license, install Proven software in cloud or on-prem with help from Indicio, start issuing credentials — it’s that easy!
Next-gen digital identity with Indicio Proven®
Indicio is the market leader in Verifiable Credential technology for AI, biometrics, document validation, and identity verification.
With Indicio Proven, we’ve created an easy way for you to issue and verify credentials in different, globally interoperable formats, add credentials to your apps, or use a premade, globally interoperable digital wallet.
Add optional biometric and document validation from our partners.
Contact us for a demo and to learn how quickly you can reduce your risk and costs with our Verifiable Credential solutions.