Plofchan brings a wealth of executive experience as Indicio expands its field-leading innovation in authentication, biometrics, and payments.
Tom’s recent experience as a Managing Partner and the Chief Investment Officer of Virginia-based Pangiam,
“Tom has achieved so much in the field of authentication and security, and it’s fantastic to welcome someone of his caliber to the Indicio team,” said Heather Dahl, CEO. “It’s a tremendous validation of Indicio’s success in Verifiable Credential technology, our work in authenticated biometrics, and our vitality as a company.”
“We see the financial services, payments, and travel driving epochal change in the way we share and consume identity information, with enormous benefits for every industry, sector, and customer in terms of maximizing efficiency and reducing complexity, risk, and cost,” said Dahl. “We’re delighted Tom is on board and helping us navigate this journey to a better digital world.”
“Digital identity has the ability to revolutionize the movement of people, money, and data, improve customer experience, and increase access to products and opportunities previously unavailable to many. That said, it also comes with substantial risk of abuse if not deployed in a thoughtful, human-first manner,” said Plofchan. “As technology evolves faster than social conversations about its impact on privacy and civil liberties, and society in general, it is beholden on technology companies to bring to market products that are not only commercially viable, but also developed with first-principles consideration of the public good and the long-term impact of rapid adoption. Indicio is a rare example of a company actively practicing this responsibility in the digital identity industry.”
“After multiple years in the sector and countless opportunities to meet and test the technologies of other companies, I am proud to join one of the only companies I have found successfully delivering customers the benefits of digital identity at scale without requiring them to sacrifice privacy or personal information in return. I look forward to supporting Indicio’s growth as a commercial entity and public benefit corporation as we work to make decentralization the gold-standard of digit identity across the world.”
At Pangiam, Tom helped build a public-private partnership company supporting border security and travel operations on multiple continents. He led the company’s acquisition of U.S.-based facial recognition provider Trueface in 2021 and formed its Ethics Committee regulating new client and use case deployments of biometric technology in 2022. Tom successfully exited Pangiam after public market acquisition in 2024.
Before Pangiam, Tom held various roles in the U.S. Department of Homeland Security, including Counselor to the Commissioner, U.S. Customs and Border Protection, and Counselor to the Secretary, DHS.
Tom describes himself as “a proud native of Loudoun County, Virginia” and sits on the Board of The Westlake Foundation, a Virginia 501(c)3 dedicated to charitable giving supporting education, health, and civic engagement across the DMV. Tom is a former Manfred Wörner Fellow with the German Marshall Fund of the United States and recipient of the DHS Outstanding Public Service Medal. He previously served as a Senior Fellow at the Center for Naval Analysis and on the Department of Homeland Security’s Data Privacy and Integrity Advisory Committee.
About Indicio
Indicio is a global leader in identity verification, combining verifiable credentials with biometric authentication to create secure, interoperable solutions that enhance efficiency without compromising privacy or security. Our award-winning enterprise platform, Indicio Proven®, eliminates redundant checks and streamlines information verification with portable, reusable identity credentials. Built on privacy-preserving, standards-based technology, Indicio ensures seamless interoperability across industries while lowering costs and improving speed. With proven success in travel, finance, and government, we transform identity verification into a scalable, future-proof business advantage. Learn more at indicio.tech.
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