Indicio NoDe Support

SUPPORT PROGRAM

Our experts are here to help you succeed

Choose the right support tier for your needs

General inquiries can be made to:

Email: support@indicio.tech

Discord: https://discord.gg/pq7v6Fj3tk

Features

Developer

Business

Premier

Available for all customers using Indicio Proven

Recommended for production applications

Recommended for mission critical applications

Requests

Unlimited requests

Unlimited requests

Unlimited requests

Technical support

Monday-Friday
(8:00am-5:00pm MST)

Monday-Friday
(8:00am-5:00pm MST)

24/7

Response times*

General guidance: 48 hours
System impaired: 24 hours

Tailored guidance: 24 hours
System impaired: 6 hours

Business critical: 2 hour

Tailored guidance: 8 hours
System impaired: 2 hours

Business critical: 1 hour

*All response will conducted during business hours as stated in terms and conditions

Building with Indicio

Indicio supports the open source and interoperability goals of the decentralized identity community and is committed to advancing decentralized identity and trusted data ecosystems as a public good that enables people to control their identities online and share their data by consent.

For Indicio, as a public benefit corporation, it is our mission to honor the idealism of the open source community that brought decentralized identity technology into existence. This means builidng and open sourcing the infrastructure that we build, and making interoperability the compass point that directs how we build for others.

Contact us for information about how Indicio can build a Trusted Digital Ecosystem for you.